aayla

the fine print

terms of use.

last updated october 9, 2026

the short version

this summary is provided for convenience only. it is not a substitute for, and does not modify, the full terms that follow, which control in the event of any inconsistency.

  • aayla is a free directory and a bridge. it helps you find the real people behind what you are looking for and links you out to them. it does not sell anything, take payments for anyone, or take part in any deal you make.
  • there are no accounts. your saves and preferences stay in your own browser.
  • people who choose to get found are reviewed by hand, but we do not vet, license, insure or vouch for anyone. use your own judgment.
  • if you submit a profile, everything in it must be true and yours to share, and you give us permission to publish it.
  • donations are voluntary gifts, are not tax deductible and are generally non-refundable.
  • disputes are resolved through informal negotiation and then individual arbitration, not class actions, unless you opt out within 30 days.

1. acceptance and modification

1.1 binding agreement. these terms of use (these "terms") constitute a legally binding agreement between you and A BLEUUE CONCEPT LLC, an indiana limited liability company (the "company", "we", "us" or "our"), governing your access to and use of the service (as defined in section 2). by accessing, browsing, searching, saving a profile, submitting a profile, a request, a nomination, a suggestion or any other content, subscribing to updates, using the support assistant, donating, or otherwise using the service in any manner, you acknowledge that you have read, understood and agree to be bound by these terms, our privacy policy and our cookie policy, each of which is incorporated into these terms by reference. if you do not agree to these terms in their entirety, you are not authorized to use the service and must cease all use immediately.

1.2 arbitration notice. section 32 contains a binding individual arbitration agreement and a class action waiver that govern how disputes between you and the company are resolved. unless you opt out in accordance with section 32.8, you and the company each waive the right to a jury trial and the right to participate in a class, collective or representative action.

1.3 modification. we may revise these terms from time to time in our sole discretion. when we do, we will update the "last updated" date displayed with these terms. if a revision is material, we will provide reasonable advance notice before it takes effect, for example by a notice displayed on the service or, where you have provided an email address for a purpose related to the revision, by email. a revision will not apply retroactively and will not apply to any dispute of which we had actual notice before the revision took effect. your continued use of the service after a revision takes effect constitutes your acceptance of the revised terms. if you do not agree to a revision, your sole remedy is to stop using the service and, if applicable, to request removal of your profile under section 30.

1.4 supplemental terms. certain features may be subject to additional terms presented at the point of use. any such supplemental terms are incorporated into these terms, and in the event of a conflict, the supplemental terms control solely with respect to that feature.

2. definitions

in these terms, the following words and phrases have the meanings set out below, whether used in the singular or the plural:

  • "aayla" means the brand under which the company operates the service, and, where the context requires, communications issued under that name as described in section 21.
  • "service" means the website located at aaylas.com and all of its pages and subdomains, including discover, saved, get found, the edit page at /edit/, support, about, give, the investor information page, profile pages, city pages and these legal documents, together with all search tools, forms, functions, emails, messages and other features the company makes available under the aayla name.
  • "visitor" means any person who accesses or uses the service.
  • "listed person" means a natural person whose profile has been approved and published on the service, together with any business that person owns or operates and identifies in the profile.
  • "profile owner" means a person who submits, or on whose behalf the company prepares, a profile for review, whether or not the profile is approved.
  • "profile" means the page and associated data describing a listed person or proposed listed person, including name, headline, descriptions, search words, location, links, photographs, price indicators, open status and any other information submitted for publication.
  • "submission" means any profile, edit, photograph, request, nomination, suggestion, message, feedback or other content you transmit to the company through the service, by email or by direct message.
  • "request" means a "nobody yet? we'll find them" request described in section 13.1.
  • "nomination" means a "put someone forward" submission described in section 13.2.
  • "open status" means the self-reported availability indicator (taking clients, waitlist or sold out) displayed on a profile.
  • "third-party platform" means any website, application or service not owned or controlled by the company, including threads and other services operated by meta platforms, inc., instagram, tiktok, cash app and the personal or business websites of listed persons.
  • "off-platform transaction" means any communication, inquiry, booking, order, purchase, sale, payment, contract, appointment, meeting or other dealing between a visitor and a listed person.
  • "company parties" means the company and its members, managers, officers, employees, contractors, agents, affiliates, successors, assigns, licensors and service providers.
  • "including" and its variants mean "including without limitation".

3. eligibility

3.1 visitors. the service is intended for a general adult audience. it is not directed to children under the age of 13, and children under 13 are not permitted to use it. if you are under the age of majority in your jurisdiction, you may use the service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these terms on your behalf.

3.2 profile owners. you may submit a profile only if you are at least 18 years of age, have the legal capacity to enter into a binding contract, and are the person described in the profile. a profile must describe your own work or a business you personally own or operate. you may not submit a profile on behalf of another person.

3.3 legal compliance. you represent that you are not prohibited from using the service under any applicable law, and that you have not previously been removed from the service for a violation of these terms, unless the company has given its express written consent to your return.

3.4 territory. the service is operated from the united states. the company makes no representation that the service is appropriate or available for use in any other location. if you access the service from outside the united states, you do so on your own initiative and are solely responsible for compliance with local law.

4. nature of the service

4.1 a directory and a bridge. the service is a free, publicly accessible directory that displays short profiles of independent people and small businesses and directs visitors to the third-party platforms where those people already operate. the company's sole function is to facilitate discovery. the company does not operate a marketplace, host storefronts, accept or fulfil orders, schedule appointments, process payments for goods or services, hold funds in escrow, provide any goods or services offered by listed persons, or deliver anything.

4.2 not a party. the company is not a party to any off-platform transaction, and is not the agent, broker, employer, partner, joint venturer, representative, fiduciary or guarantor of any listed person or visitor. nothing on the service constitutes an offer by the company to provide any good or service listed on a profile.

4.3 no endorsement or vetting guarantee. every profile is reviewed by a person before publication, and the company takes the limited steps described in section 7 to confirm that a profile is connected to an account it lists. that review is limited in scope and is performed solely for the company's own editorial purposes. the company does not investigate, verify or warrant the identity, background, criminal history, credentials, qualifications, licensing, permits, insurance, bonding, reputation, conduct, pricing, availability or quality of work of any listed person. the appearance of a profile on the service, its position in results, its inclusion on a city page or curated list, or any label such as "featured" or "found on aayla", does not constitute a recommendation, certification, guarantee or endorsement by the company.

4.4 regulated services. certain services, including cosmetology, esthetics, barbering, massage, tattooing and piercing, food preparation and sale, childcare, home repair and the electrical and plumbing trades, legal, financial and tax services, fitness instruction, doula and birth work, counseling and other health related services, may require licenses, permits, registrations or insurance in the jurisdiction where they are performed. the company verifies none of these. you are solely responsible for confirming any such requirement before engaging a listed person.

4.5 free of charge; no sale of placement. searching the service and being listed on it are free. the company does not sell positions in search results. should the company ever offer any paid or promoted feature, it will be clearly identified as such and offered under separate terms presented before you agree to them; nothing in these terms obligates the company to offer any such feature.

4.6 availability and changes. the company may modify, suspend or discontinue the service or any part of it at any time, temporarily or permanently, with or without notice, and shall have no liability to you or any third party for doing so.

5. no accounts; browser storage

5.1 no accounts. the service does not offer user accounts, usernames, passwords or logins. no visitor is required to identify themselves to search, browse or save profiles.

5.2 browser storage. saved profiles, recent searches, display preferences, a chosen city and acknowledged notices are stored in the local storage or session storage of your own browser on your own device, as described in the cookie policy. this information is not transmitted to the company and is not associated with your identity.

5.3 no responsibility for loss. because this information exists only in your browser, it may be lost if you clear site data, use a private or incognito window, change browsers or devices, or if your browser blocks storage. the company cannot recover it and is not responsible for its loss.

7. getting found: submission, verification and review

7.1 a human first directory. the service lists people, not faceless brands. every profile must identify a real person by name, either alone or together with the name of a business that person owns or operates. a photograph of your face is not required. the company does not accept profiles for resellers of goods made by others, dropshipping operations, multi-level marketing or network marketing ventures, anonymous brands with no identifiable person behind them, or any business the profile owner does not own or operate.

7.2 how to submit. you may submit a profile through the get found form on the service, or by sending a direct message to @aayla.shah on threads, in which case the company may prepare the profile from the information you provide. by submitting, you confirm by electronic signature that you are at least 18 years of age, that the profile describes your own work or business, and that you agree to these terms.

7.3 photographs. you may upload up to six photographs with a submission or an edit. uploaded photographs are stored on the company's hosting provider under an unguessable identifier pending review, and, upon approval, are attached to your profile and may be published. you must own, or hold all rights necessary to license, every photograph you upload, and must have the consent of every identifiable person depicted.

7.4 proof of account ownership. upon submission, the service issues a short verification code. you prove that you control an account listed in your profile by sending that code in a direct message to @aayla.shah on threads from that account. a successful verification establishes only that the sender controlled the account at the time the message was sent. it is not identity verification, background screening or an endorsement of any kind.

7.5 manual review and editorial discretion. every submission is reviewed by a person. the company may, in its sole and absolute discretion, approve a submission; edit it for length, clarity, tone, categorization, consistency, accuracy or safety; assign or remove categories and search terms; decline it; or remove a published profile, at any time and for any reason or no reason. the company is under no obligation to publish any submission, to explain any decision, to respond to any inquiry concerning a decision, or to maintain any profile for any period of time. automated checks may flag a submission for closer human attention or may cause a submission that appears to originate from automated software not to be saved; no submission is approved or rejected by automated means alone.

7.6 approval notice. if you provide an email address and your profile is approved, the company will send a one-time notice to that address with a link to your published profile.

7.7 profiles prepared by the company. the company may prepare and publish a profile for a person from information that person has made publicly available, such as a public social media profile, public posts or a public website, where the company believes in good faith that the person offers work or services to the public. such a profile is marked on the service as having been prepared by the company from public posts until it is claimed under section 9.5. it is not a submission by that person, does not mean that the person endorses or is affiliated with the service, and does not mean that the company endorses the person. a person described by such a profile may claim it under section 9.5 or have it taken down under section 30.1 at any time.

9. editing your page and recovering access

9.1 edit links. a profile owner whose approved profile includes an email address may request an edit link at /edit/ by entering that email address. if the address matches an approved profile, the company emails a link that is cryptographically signed, expires one hour after issuance, and ceases to function once any change is saved or the profile is no longer published. the response displayed on the service is identical whether or not the address matches a profile. the link is the sole credential for editing; you are responsible for safeguarding it and for every change made through it, and you must not forward or disclose it.

9.2 what may be edited. through an edit link you may change your open status and its icon, your message and its icon, your symbol, headline, descriptions of what you make, offer and are known for, city, price indicators, search words, links and photographs. your name and handle cannot be changed through an edit link; to change them, contact bleuue@bleuue.com. saved changes are subject to the same content standards as a new submission, may be flagged for review, and may be edited or reverted by the company under section 7.5. a message that passes our automated checks is published immediately, without prior human review, and remains subject to those standards.

9.3 recovering access when you lose your email. if you no longer have access to the email address on your profile, you may ask to replace it by entering your handle and a new email address, receiving a verification code, and sending that code in a direct message to @aayla.shah from the account listed on your profile. the company will review each such request by hand and may approve or decline it in its sole discretion, including where it cannot satisfactorily confirm that the request comes from the profile owner. if your profile has no email address, you may instead message @aayla.shah on threads from your listed account to have one added.

9.4 compromised accounts. if a third-party account listed on your profile is lost, compromised or transferred, you must notify the company promptly at bleuue@bleuue.com. the company is not liable for any change made by a person who controlled your listed account or your email inbox at the relevant time.

9.5 claiming a profile the company prepared. a person described by a profile prepared under section 7.7 may claim it by proving control of an account or website already listed on that profile: the service issues a short code, which the person places in the public bio of the listed threads account or on the home page of the listed website, and the service then reads that bio or page, and no other, for the code. where that is not possible, the person may instead send the code in a direct message to @aayla.shah from the listed account, and the company will review the request by hand. codes expire 48 hours after issuance. once a claim is confirmed, the email address the person provides is added to the profile, an edit link is sent to it, and from that time the profile is treated as the person's own submission, to which sections 10 and 11 apply. a profile that already has an email address cannot be claimed this way. a successful claim establishes only that the claimant controlled the listed account or website at the time; it is not identity verification. the company may decline or reverse any claim it believes was not made by the person the profile describes.

9.6 notice of email changes. when the email address on a profile is replaced, the company sends a notice to the previous address with a link, valid for seven days, to stop the change. using that link restores the previous address and locks the profile, so that no edit link can be issued and no claim can be made, until the company has reviewed the matter and resolved it as it considers appropriate.

10. user submissions and license grant

10.1 ownership. as between you and the company, you retain all ownership rights you hold in your submissions.

10.2 license to the company. by making a submission, you grant the company a worldwide, non-exclusive, royalty-free, fully paid, sublicensable (through multiple tiers, solely to service providers acting on the company's behalf) and transferable license to host, store, cache, reproduce, adapt, format, edit, excerpt, translate, index, publicly display, publicly perform, publish and distribute the submission, together with the name, handle, likeness as shown in any photograph you provide, city level location and links contained in it, on and in connection with the service, including in search engine listings, link previews and share images, posts and materials promoting the service on the company's own channels and third-party platforms, and to derive search data from it, such as categories, synonyms and phrases visitors might use to find you.

10.3 duration. the license in section 10.2 continues for as long as the submission remains on the service and thereafter for such period as is reasonably necessary to remove copies from backups, caches, archives and third-party services not under the company's control, after which it terminates, except that it is perpetual and irrevocable with respect to (a) materials promoting the service that were lawfully published before removal, and (b) aggregate or de-identified data from which you cannot reasonably be identified.

10.4 feedback. if you send the company ideas, suggestions, suggested filters or categories, or other feedback, you grant the company an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, exploit and incorporate them for any purpose, without obligation of compensation, attribution or confidentiality.

10.5 waiver of moral rights. to the extent permitted by law, you waive, and agree not to assert, any moral rights or similar rights you may have in a submission with respect to the uses permitted by this section.

11. accuracy and representations by profile owners

11.1 representations and warranties. each profile owner represents, warrants and covenants that:

  1. all information in the submission, including name, business, description of goods or services, prices, location and links, is true, accurate, complete and not misleading, and will be kept so;
  2. the profile owner owns or holds all rights, licenses, consents and permissions necessary to make the submission and to grant the license in section 10.2, including the consent of every identifiable person depicted in any photograph;
  3. neither the submission nor any good or service it describes infringes, misappropriates or violates any intellectual property, privacy, publicity, contract or other right of any person;
  4. the profile owner holds, and will maintain, every license, permit, registration and insurance policy required by law for the goods or services offered, and complies with all applicable laws, including laws governing consumer protection, advertising, labeling, product safety, food safety, taxation and professional licensing;
  5. the submission is not defamatory, obscene, fraudulent, deceptive or otherwise unlawful.

11.2 open status. open status indicators (taking clients, waitlist and sold out) are set solely by the profile owner. the company does not monitor, verify or update them. a profile owner must keep the indicator reasonably current and must not use it to mislead visitors. visitors must not rely on an open status indicator as a representation by the company of any listed person's actual availability.

11.3 identity descriptors. a profile owner may elect to describe a business using self-declared identity descriptors, such as black-owned, woman-owned, latino-owned, asian-owned, indigenous-owned, lgbtq-owned, veteran-owned, disabled-owned or family-owned. these descriptors are optional, are self-reported, are not verified by the company, and are published only at the profile owner's direction. a profile owner must not select any descriptor that is untrue.

11.4 duty to update. a profile owner must promptly correct, or request removal of, any information that ceases to be accurate, by using an edit link or by emailing bleuue@bleuue.com.

12. profile statistics

the company maintains aggregate counts of how often each profile appears in search results ("found") and how often it is opened. once a profile has been found a threshold number of times, the count may be displayed on the profile. the company may also, at its option, send a profile owner who has provided an email address periodic notes about these counts. these figures are approximate, are derived from activity recorded without visitor identifiers, may include automated traffic, and are provided for general information only, without warranty of any kind.

13. requests and nominations

13.1 requests. where a search finds no one, you may ask the company to find someone by stating what you are looking for and, optionally, where and an email address. if you provide an email address, the company will use it solely to notify you, once, when a listed person who matches your request is published, after which the address is deleted; if no match is published, the address is deleted 12 months after the most recent request for the same thing in the same place. the company may publish the substance of a request (what and where, without your email address) on threads or other channels to ask the public for recommendations. you must not include any personal information in the "what" or "where" fields.

13.2 nominations. you may put forward (recommend) another person by providing their name, their social media handle, what they do and, optionally, their city, a note and their email address. what you write may be read by the company's artificial intelligence provider to suggest these details for you to confirm. the company does not ask for your identity as the nominator, except that, if you have a page on the service, you may confirm a recommendation from the email on that page, in which case it is linked to your page and, once the person joins, may count toward a number shown on the service, such as a list of people keeping the service growing; that number is not an endorsement or ranking of quality. you will receive a link to the person's invite page, which you may share with them however you choose, and you must share it only with that person or publicly in good faith. if you provide their email address, you represent that you know them and that they would reasonably expect to hear about the recommendation, and the company will send them no more than one invite in any month and none after they decline. the company may contact the nominated person, and may share your note with them, quoted verbatim or as a short line in its own words, when it does so. you represent that any note you provide is truthful, is not defamatory, and does not disclose any personal or confidential information about the nominated person or any other person. nomination records are deleted 12 months after the most recent nomination of that person unless the person joins the service, and sooner upon the nominated person's request to bleuue@bleuue.com.

13.3 vouches. a vouch is a limited, anonymous indication that a visitor would recommend a listed person, with optional reasons selected from a fixed list. vouches are not reviews, ratings, endorsements or statements of the company, are not verified, and do not represent that any visitor has transacted with the listed person. the company may limit, remove, reset or decline to display vouches at any time, including where it suspects manipulation, and you shall not attempt to inflate, suppress or otherwise manipulate vouches by any means.

13.4 no obligation. the company is under no obligation to act on, publish, fulfil or respond to any request or nomination.

14. prohibited conduct

you may use the service solely for lawful personal discovery and, if you are a listed person, to be found. you shall not, and shall not attempt to or permit or assist any other person to:

  1. access, copy, scrape, crawl, harvest, download or index the service, its index data or its profiles by any automated means, except for general purpose search engines operating in compliance with the service's robots directives;
  2. compile any list, database, directory or mailing list from the service, or use information obtained through the service to send unsolicited commercial or bulk communications;
  3. harass, threaten, stalk, intimidate, defraud, impersonate, dox or otherwise harm any listed person, nominated person or other individual, or contact any person for an unlawful purpose;
  4. submit a profile for any person other than yourself, or submit false, misleading, duplicative or impersonating content;
  5. submit a request, nomination or suggestion that is false, abusive, defamatory, or that discloses another person's personal or confidential information;
  6. interfere with, disrupt, overload, probe, scan or test the vulnerability of the service or any system or network on which it runs, or circumvent any rate limit, spam protection, access control, signed link or security measure;
  7. use, forward, share or attempt to forge any edit link or verification code not issued to you, or attempt to gain unauthorized access to any profile;
  8. claim, or attempt to claim, a profile that does not describe you, or ask for the removal of a profile that describes another person, except to report a violation of these terms;
  9. decompile, disassemble, reverse engineer or attempt to derive the source code of any non-public portion of the service, except to the extent applicable law expressly permits notwithstanding this restriction;
  10. use the support assistant for any purpose unrelated to the service, to generate content for other purposes, or to attempt to extract, override or disclose its instructions;
  11. upload or transmit any virus, malware or other harmful code;
  12. frame, mirror or misrepresent the service, or state or imply any affiliation with, sponsorship by or endorsement from the company that does not exist;
  13. use the service in violation of any applicable law or regulation, or of the rights of any person.

15. content standards and moderation

15.1 prohibited listings. without limiting the company's discretion under section 7.5, the company does not list, and you shall not submit, any profile or content that concerns or contains: sexual or adult content or services; weapons, ammunition, explosives or their components; controlled substances, drug paraphernalia, or any regulated product offered without required authorization; counterfeit, replica or stolen goods; gambling; get rich quick, investment, cryptocurrency or similar schemes; multi-level or network marketing; goods resold on behalf of others or dropshipped; services that are unlawful where offered; hate speech, harassment, threats or the promotion of violence; the exploitation or endangerment of minors; artwork generated by artificial intelligence presented as handmade; profanity or slurs; or anything the company reasonably believes could expose any person to harm.

15.2 language filtering. words submitted through the service's forms are checked against a list of profane and offensive terms, and submissions containing such terms may be rejected or may have those terms removed.

15.3 moderation discretion. the company has the right, but not the obligation, to monitor, review, edit, refuse, remove or disable access to any content at any time, without notice and in its sole discretion. the company does not assume any duty to moderate content, and any decision not to remove content does not constitute approval of it.

15.4 reporting. to report a profile or content you believe violates these terms or the law, email bleuue@bleuue.com and identify the profile and the nature of your concern.

16. the support assistant

16.1 how it works. the support page answers questions about the service. most answers are written in advance by the company and are selected within your browser. where no written answer applies, and where the feature is enabled, your most recent messages in the conversation are transmitted to anthropic, pbc, the company's artificial intelligence provider, to produce a generated answer. the company does not store support conversations. use of the generated answer feature is limited in number per person per hour and per day, enforced as described in the privacy policy.

16.2 limitations. generated answers may be incomplete, inaccurate or out of date. they are provided solely as general information about the service, do not constitute legal, financial, medical, tax or any other professional advice, and do not modify, supplement or waive these terms or any company policy. in the event of any conflict, these terms and the company's policies control. you must not submit sensitive personal information to the support assistant.

17. electronic communications and e-sign consent

17.1 consent to electronic communications. you consent to receive from a bleuue concept llc (bleuue.house), electronically, all agreements, notices, disclosures, policies, confirmations and other communications relating to the service (collectively, "communications"), whether by posting on the service, by display during a process such as get found or edit, or by email to an address you have provided. you agree that all communications provided electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by the electronic signatures in global and national commerce act, 15 u.s.c. § 7001 et seq. (the "e-sign act"), the indiana uniform electronic transactions act, and other applicable law.

17.2 electronic signatures. by checking a box, selecting a button such as "send for review", "sign up" or "got it", submitting a form, or otherwise manifesting assent electronically, you execute an electronic signature that has the same force and effect as a handwritten signature.

17.3 hardware and software requirements. to access and retain communications you need a device with a current web browser that supports modern web standards, an internet connection, a valid email address if you elect to provide one, and the ability to view, save or print web pages. if these requirements change in a manner that creates a material risk that you would be unable to access or retain communications, the company will notify you before the change takes effect.

17.4 paper copies. you may request a paper copy of any communication, without charge, by emailing privatestudios@bleuue.com within 180 days after the communication was provided. a request for a paper copy does not constitute withdrawal of consent.

17.5 withdrawal of consent. you may withdraw your consent to electronic communications by emailing privatestudios@bleuue.com. because the service is offered exclusively by electronic means, withdrawal of consent requires that you cease using the service, and the company may remove any profile you have submitted. withdrawal does not affect the legal validity of communications provided before it takes effect.

17.6 email messages. if you subscribe to updates, the company may send you emails about the service and the people on it; every such email will contain a means to unsubscribe, and you may also unsubscribe by emailing bleuue@bleuue.com. the company may continue to send transactional messages that are required by law or that relate directly to a submission you made, such as approval notices, edit links and request notifications. you are responsible for keeping any email address you have provided current; a communication sent to the most recent address you provided is deemed received when sent.

18. third-party links and platforms

18.1 links and embeds. the service contains links to, and may display embedded content from, third-party platforms, including threads posts embedded on profiles, which load scripts provided by meta platforms, inc. your access to and use of any third-party platform is governed exclusively by that platform's terms and privacy policy. the company does not control, and is not responsible for, the content, accuracy, availability, security, privacy practices, goods, services or conduct of any third-party platform or its operators, and the inclusion of a link or embed does not imply endorsement.

18.2 service providers. the service relies on third-party providers, including netlify (hosting, serverless functions and file storage), airtable (database), resend (email delivery), anthropic (generated support answers and search assistance) and meta (threads embeds and direct messages), as further described in the privacy policy. the company is not liable for any interruption, error or failure attributable to any such provider.

19. transactions between visitors and listed people

19.1 entirely off aayla. every off-platform transaction takes place entirely outside the service, on third-party platforms or in person, and is solely between the visitor and the listed person. the company does not participate in, supervise, mediate, guarantee or receive any compensation from any off-platform transaction.

19.2 no responsibility. the company makes no representation or warranty concerning, and has no responsibility or liability for, any good or service offered by a listed person, including its existence, safety, quality, legality, conformity to description, price, timeliness or delivery; the ability or willingness of any listed person to complete a transaction; or any act or omission of any listed person or visitor.

19.3 your diligence. you are solely responsible for evaluating any listed person and any off-platform transaction, and for taking appropriate precautions, particularly before sending payment, sharing personal information or meeting in person. disputes arising from an off-platform transaction must be resolved directly between the parties to it, and you release the company from such disputes as provided in section 29.

20. intellectual property

20.1 company materials. the service and all of its content, other than submissions, including its design, layout, look and feel, text, graphics, animations, code, search system, vocabulary, data compilations and indexes, the methods and processes by which profiles are prepared, verified, claimed, matched, ranked and presented, the aayla and aaylas names, the aaylas.com domain, the aayla wordmark, icon and persona, and the names and marks of A BLEUUE CONCEPT LLC and its houses, are owned by the company or its licensors and are protected by copyright, trademark, trade dress, trade secret and other intellectual property laws. non-public information about how the service works, including its source code, data and internal tools, is the company's confidential information and trade secret. third-party fonts and materials are used under their respective licenses.

20.2 limited license. subject to your compliance with these terms, the company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the service for your personal, non-commercial use. all rights not expressly granted are reserved. you may share links to the service and to individual profiles using the share features the service provides.

20.3 marks. you may not use any trademark, service mark, logo or trade dress of the company without its prior written consent. all other marks appearing on the service are the property of their respective owners.

21. brand communications

21.1 attribution. all content, messages and other communications published, sent or displayed under the name "aayla", whether on the service, by email, through the support assistant, through the optional spoken audio in get found (which is produced by your device's built-in speech capability), on the threads account @aayla.shah or through any other channel, are made by or on behalf of the company. the name, voice, style, imagery and any other creative elements associated with such communications are elements of the brand and are owned by the company.

21.2 construction. no such communication shall be construed as the personal statement, experience, opinion, endorsement or testimony of any natural person, and the brand does not constitute a separate legal entity. communications from @aayla.shah, including verification acknowledgments, outreach to nominated persons and replies to direct messages, are prepared or sent by or on behalf of the company.

21.3 effect. no communication issued under the brand creates any obligation, warranty, promise or representation beyond those expressly set out in these terms and the company's policies. in the event of any conflict, these terms control.

23. donations

23.1 voluntary gifts. donations are voluntary, gratuitous transfers to a bleuue concept llc to support the operation of the service. a donation does not entitle you to any good, service, priority, placement, ranking, review outcome, equity, ownership, membership, interest, return, reward or other consideration of any kind.

23.2 not tax deductible. the company is a for-profit limited liability company. it is not a charity and is not exempt from tax under section 501(c)(3) of the internal revenue code or any similar law. donations are not deductible as charitable contributions.

23.3 non-refundable. donations are final and non-refundable, except as required by applicable law. the company may, in its discretion, decline or return any donation.

23.4 payment providers. donations are made through cash app (operated by block, inc.), to the cashtag $bleuues, or through other third-party payment providers identified on the service. each provider processes your payment under its own terms and privacy policy. the company does not receive or store your card or bank account details and is not responsible for any act, omission, fee, error or failure of any payment provider. always confirm that you are paying the cashtag or account identified on the service.

24. investor information disclaimer

24.1 no offer of securities. the investor information page, and any deck, presentation, correspondence or conversation concerning the company's or the service's plans, are provided for general informational purposes only. nothing on the investor information page or in any such material constitutes an offer to sell, or a solicitation of an offer to buy, any security, membership interest, note, token or other investment in any jurisdiction, and nothing in it constitutes investment, legal, tax or accounting advice. any offer, if ever made, will be made only by means of definitive written documents delivered to qualified persons and in compliance with applicable securities laws.

24.2 forward-looking statements. such materials may contain forward-looking statements concerning plans, strategies, audience, growth, features and opportunities. these statements reflect current expectations only, involve known and unknown risks and uncertainties, are not guarantees of future performance, and may differ materially from actual results. the company undertakes no obligation to update them.

24.3 figures. figures such as views, followers and audience data are approximate, are stated as of the date indicated, may be derived from third-party sources the company has not independently verified, and are subject to change. you must not rely on them in making any investment or other decision. inquiries may be directed to privatestudios@bleuue.com.

25. privacy

the company's collection, use and disclosure of personal information in connection with the service is described in the privacy policy, and its use of browser storage is described in the cookie policy. by using the service, you acknowledge that you have read both.

26. disclaimers

26.1 THE SERVICE AND ALL CONTENT, PROFILES, SEARCH RESULTS, GENERATED ANSWERS, STATISTICS AND OTHER INFORMATION AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PARTIES DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT AND SYSTEM INTEGRATION, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE.

26.2 WITHOUT LIMITING THE FOREGOING, THE COMPANY PARTIES DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT ANY PROFILE, OPEN STATUS, SEARCH RESULT, ANSWER OR OTHER INFORMATION IS ACCURATE, COMPLETE, CURRENT OR RELIABLE; OR THAT ANY LISTED PERSON IS WHO THEY CLAIM TO BE, IS QUALIFIED, LICENSED OR INSURED, WILL RESPOND TO YOU, OR WILL PERFORM OR DELIVER AS PROMISED.

26.3 YOU ASSUME ALL RISK ARISING FROM YOUR USE OF THE SERVICE, YOUR RELIANCE ON ANY INFORMATION OBTAINED THROUGH IT, AND ANY OFF-PLATFORM TRANSACTION.

some jurisdictions do not permit the exclusion of implied warranties, so some of the above exclusions may not apply to you. in that event, any implied warranty is limited to the minimum duration and scope permitted by law.

27. limitation of liability

27.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ANY COMPANY PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL OR OPPORTUNITY, OR FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, ANY CONTENT, ANY THIRD-PARTY PLATFORM, ANY OFF-PLATFORM TRANSACTION, OR THE CONDUCT OF ANY LISTED PERSON, VISITOR OR OTHER THIRD PARTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

27.2 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE COMPANY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED UNITED STATES DOLLARS (US $100) OR (B) THE TOTAL AMOUNT OF DONATIONS YOU MADE TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

27.3 basis of the bargain. the limitations in this section apply even if any limited remedy fails of its essential purpose. they reflect a reasonable allocation of risk and are an essential basis of the bargain between you and the company, which provides the service free of charge. some jurisdictions do not allow the limitation or exclusion of certain damages, so some of these limitations may not apply to you. nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, or for gross negligence or willful misconduct where such limitation is prohibited.

28. indemnification

to the fullest extent permitted by law, you shall defend, indemnify and hold harmless the company parties from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, judgments, settlements, fines, penalties, costs and expenses, including reasonable attorneys' fees and costs, arising out of or relating to: (a) your access to or use of the service; (b) any submission you make; (c) any good or service you offer, or any off-platform transaction in which you participate; (d) your violation of these terms; or (e) your violation of any law or of the rights of any third party. the company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate fully with the company in asserting any available defenses. you shall not settle any such matter without the company's prior written consent.

29. release

29.1 release. to the fullest extent permitted by law, you release and forever discharge the company parties from any and all claims, demands, damages (actual and consequential), losses and liabilities of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any off-platform transaction, any dispute between you and any listed person, visitor or other user of the service, or the acts or omissions of any third-party platform.

29.2 waiver of unknown claims. if you are a california resident, you expressly waive california civil code section 1542, which provides: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY." if you reside elsewhere, you waive the benefit of any comparable statute or principle of common law of any jurisdiction, to the extent permitted by law.

30. termination and removal

30.1 by you. you may stop using the service at any time. a profile owner may request changes to, or removal of, their profile at any time by emailing bleuue@bleuue.com from the email address on the profile, or by messaging @aayla.shah on threads from an account listed on the profile. the company will act on a verified request within a reasonable time. a person described by a profile prepared under section 7.7 that has not been claimed may also ask for its removal through the link on that profile, without verification. such a profile is hidden promptly upon request, pending review. because such a request does not require verification, the company may restore a profile it reasonably believes was taken down by someone other than the person it describes. a request concerning a profile that has been claimed or submitted by its owner is reviewed before any action is taken.

30.2 by the company. the company may, at any time, with or without notice and for any reason or no reason, including any actual or suspected violation of these terms, suspend or terminate your access to the service or any feature; remove or disable any profile or submission; refuse any future submission; or block any device, network or address.

30.3 effect. upon removal of a profile, it will cease to be published on the service, subject to the time reasonably required to rebuild the service and to the persistence of copies in third-party caches, search engines and archives outside the company's control. information may be retained as described in the privacy policy.

30.4 survival. sections 2, 4, 10, 11, 19 through 24, and 26 through 34, and any other provision that by its nature should survive, shall survive any termination of these terms or of your use of the service.

31. governing law

these terms, and any dispute, claim or controversy arising out of or relating to them or to the service, shall be governed by and construed in accordance with the laws of the state of indiana, without regard to its conflict of laws principles, and, where applicable, the federal laws of the united states, including the federal arbitration act. the united nations convention on contracts for the international sale of goods does not apply. subject to section 32, you and the company consent to the exclusive personal jurisdiction and venue of the state and federal courts located in the state of indiana for any action not subject to arbitration, and waive any objection based on inconvenient forum.

32. dispute resolution, arbitration and class action waiver

32.1 informal negotiation. before commencing any arbitration or court proceeding, the party asserting a dispute shall send the other party a written notice describing the nature and basis of the dispute and the specific relief sought. notices to the company must be sent to privatestudios@bleuue.com and must include your name and the email address or handle associated with your use of the service. the parties shall attempt in good faith to resolve the dispute informally for sixty (60) days after the notice is received, which may include a telephone or video conference at either party's request. this informal negotiation is a condition precedent to commencing any proceeding, and all applicable limitations periods are tolled while it is pending.

32.2 binding arbitration. if the dispute is not resolved within that period, you and the company agree that any dispute, claim or controversy arising out of or relating to these terms or the service, including the formation, existence, scope, validity, interpretation, enforceability or termination of these terms or of this section (each, a "dispute"), shall be resolved exclusively by final and binding arbitration on an individual basis, except as provided in section 32.4. this agreement to arbitrate is governed by the federal arbitration act, 9 u.s.c. § 1 et seq.

32.3 rules and procedure. the arbitration shall be administered by the american arbitration association ("aaa") under its consumer arbitration rules in effect at the time the arbitration is commenced (the "aaa rules"), as modified by this section, before a single neutral arbitrator. the aaa rules are available at adr.org. unless the parties agree otherwise, any hearing shall be conducted by video or telephone or, if the arbitrator determines an in-person hearing is necessary, in the county in which you reside or in the state of indiana, at your election. where the amount in controversy is ten thousand united states dollars (us $10,000) or less, the arbitration shall be conducted on written submissions alone unless the arbitrator determines otherwise. payment of all filing, administration and arbitrator fees shall be governed by the aaa rules. the arbitrator shall issue a reasoned written decision. judgment on the award may be entered in any court of competent jurisdiction.

32.4 exceptions. notwithstanding the foregoing, (a) either party may bring an individual action in small claims court for a dispute within that court's jurisdiction, for so long as the action remains in that court and proceeds on an individual basis; and (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of its intellectual property rights, or to prevent unauthorized access to or abuse of the service.

32.5 class action waiver. YOU AND THE COMPANY AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE THE CLAIMS OF MORE THAN ONE PERSON, MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING, AND MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM. if this class action waiver is found unenforceable with respect to any claim or request for relief, that claim or request shall be severed and litigated in a court of competent jurisdiction under section 31, and shall be stayed pending the final resolution of all arbitrable claims; the remainder of this section shall remain in effect.

32.6 jury trial waiver. TO THE EXTENT ANY DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

32.7 mass arbitration. if twenty-five (25) or more substantially similar demands for arbitration are filed against the company by or with the assistance of the same or coordinated counsel or organizations, the parties agree that the demands shall be administered in batches in accordance with the aaa's mass arbitration supplementary rules, to the extent applicable, and that applicable limitations periods shall be tolled for each demand while it awaits administration.

32.8 thirty day right to opt out. you may opt out of the agreement to arbitrate in this section by sending an email to privatestudios@bleuue.com within thirty (30) days after the date you first accept these terms, with the subject line "arbitration opt out", stating your name, any email address or handle associated with your use of the service, and an unequivocal statement that you wish to opt out of arbitration. an opt out is effective only as to you, does not affect any other provision of these terms, and does not affect any prior agreement to arbitrate.

32.9 changes to this section. if the company makes any material change to this section, you may reject the change by notice to privatestudios@bleuue.com within thirty (30) days after the change takes effect, in which case the most recent version of this section you accepted shall continue to govern.

32.10 limitations period. to the fullest extent permitted by law, any dispute must be commenced within one (1) year after the cause of action accrues; otherwise it is permanently barred.

33. general provisions

33.1 severability. if any provision of these terms is held invalid, illegal or unenforceable, that provision shall be enforced to the maximum extent permissible and reformed to the minimum extent necessary to render it enforceable, and the remaining provisions shall continue in full force and effect, subject to the specific severance rule in section 32.5.

33.2 entire agreement. these terms, together with the privacy policy, the cookie policy and any supplemental terms presented for a specific feature, constitute the entire agreement between you and the company concerning the service, and supersede all prior and contemporaneous understandings, agreements, representations and statements, whether written or oral, including any statement made in aayla's voice.

33.3 assignment. you may not assign, delegate or transfer these terms or any of your rights or obligations under them, by operation of law or otherwise, without the company's prior written consent, and any purported assignment in violation of this provision is void. the company may freely assign or transfer these terms, including in connection with a merger, acquisition, reorganization, sale of assets or change of control, or to any affiliate.

33.4 force majeure. the company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of god, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, governmental action, power or internet failures, cyberattacks, and outages or changes of third-party platforms and service providers.

33.5 no waiver. no failure or delay by the company in exercising any right or remedy shall operate as a waiver of it, and no single or partial exercise of any right or remedy shall preclude any further exercise of it. any waiver must be in writing to be effective.

33.6 notices. legal notices to the company must be sent by email to privatestudios@bleuue.com and are effective upon receipt. the company may provide notices to you by posting them on the service or by email to any address you have provided, effective upon posting or sending, respectively.

33.7 survival. the provisions identified in section 30.4 survive as stated there.

33.8 headings and interpretation. section headings are for convenience only and have no legal or contractual effect. these terms are written in lowercase as a matter of brand style, and capitalization, or its absence, has no legal effect. the words "including" and "include" are deemed to be followed by "without limitation". these terms shall not be construed against the drafter.

33.9 relationship of the parties. nothing in these terms creates any partnership, joint venture, agency, employment, franchise or fiduciary relationship between you and the company.

33.10 no third-party beneficiaries. except for the company parties as expressly provided in sections 27, 28 and 29, these terms confer no rights or remedies on any third party.

33.11 language. these terms are made in english. any translation is provided for convenience only, and the english version controls.

34. accessibility

the company intends the service to be usable by everyone, including people who use assistive technologies, and respects reduced motion preferences set on your device. if any part of the service, including these terms, is difficult for you to access or use, contact bleuue@bleuue.com, describe the difficulty, and the company will work with you to provide the information or functionality in an alternative format.

35. contact

the service is operated by a bleuue concept llc, an indiana limited liability company (bleuue.house). aayla is a brand of a bleuue concept llc.